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Our food safety promise

Prepared with care.
Served with confidence.

Shawarma demands discipline. We take that responsibility seriously with defined controls at every stage—from sourcing to your table.

More than compliance

Safety is a system,
not a slogan.

Good food begins with trust. Our teams work to documented procedures for storage, preparation, cooking, handling and cleaning. These controls are reinforced through training, supervision and regular checks.

We keep improving the system as our restaurants grow—because consistency matters just as much as flavour.

How we protect your meal

01

Approved sourcing

Ingredients are purchased through approved suppliers and checked before they enter our kitchens.

02

Controlled cooking

Shawarma follows defined cooking procedures, including secondary cooking before service.

03

Mayonnaise discipline

Pasteurised eggs, separate clean containers, time labels and strict chilled-storage controls protect every batch.

04

Clean handling

Handwashing, sanitised work surfaces, covered waste bins and separation practices form part of each shift.

05

People standards

Food handlers maintain health cards and receive regular hygiene and process training.

06

Checks and accountability

Routine inspections, operating checklists and corrective action help keep standards consistent across restaurants.

Questions or feedback?

Tell us directly.

If something about your order or experience concerns you, our team wants to hear it and act quickly.

Contact Bektash